Help center
How do I cancel a booking?
Go to "My trips", find the booking, and select Cancel. Refunds depend on the vehicle's cancellation policy, shown on the listing before you book.
When am I charged?
You pay the full trip price at checkout. Vozi.me holds the payment and pays the rental company their share after your trip.
What if the car isn't as described?
Contact support@vozi.me with your booking reference and we will work with the rental company to resolve it, including a refund if appropriate.
How do I list my rental company?
Visit the "List your fleet" page and email our partnerships team - we verify each company before onboarding.
Still need help? Email us at support@vozi.me.